Office Assistant at the Grinnell College Writing, Reading, and Speaking Center

(Previously known as the Writing Lab)
January 2019 – May 2020; September 2021 – Present

At the Writing Lab, I maintained clear communication with a diverse coalition of students about their appointments. I also controlled the flow of traffic within and around the writing lab office and re-imagined workplace processes for other office managers. This position was dissolved in May 2020 due to the transition to online learning during the COVID-19 pandemic.

Once we returned to campus in September 2021, I returned to the Writing, Reading, and Speaking Center as the only returning Office Assistant. Now, the role encompasses marketing the Writing Center to reach a larger, more diverse audience of students. I am also brainstorming and creating new systems for the Writing Center mentors and participants to connect with each other outside of regular appointments, and managing the Writing Center’s social media strategy.